In the months of july and august I am (sometimes) on holliday. Orders can be placed, and I might have some time to handle them, but the order handling time (otherwise one week) can be up to four weeks.

prices

The prices depend on the payment details: currency (Euro or dollar), payment method (Bank transfer, PayPal, sending cash), and the applicable tax (EC sales tax: for EC customers only). On the Payment page you can make your choice. The prices will be and check the prices that apply to you.

Prices are subject to changes. The prices for an order are always the prices that were on the website at the moment the order was placed, provided that I receive the payment within 1 month after ordering.

shipping and handling fee

A shipping and handling (S/H) fee is charged. This fee depends on the payment details and your location, but is otherwise fixed, so it does not depend on the articles that you order. The fee is added automatically to your order. You always pay exactly this fee, no more, no less. When you compare my prices to others keep this in mind, especially for heavier items: part of the shipping costs is calculated into my prices.

taxes

EC customers must use the incl-VAT price, and no further taxes apply. The only exception is when you are an EC-resident company, outside the Netherlands, with a valid EC tax number. In that case contact me first to verify your number, after which you can use the excl-VAT price (but you will have to pay VAT in your own country). I use this page to verify your VAT nr.

Non-EC customers should use the (lower) excl-VAT price, but your customs office might charge import duties and/or VAT to you. Your order will have a green CN-22 note attached to it, stating the nature of the goods (for instance electronic components or electronic kits) and the total price.

PayPal

I accept payments using PayPal. This is the preferred payment method for non-EC customers. PayPal accepts the major credit cards, plus a number of other payment arrangements. You can pay either in Euro or in US$. When you pay PayPal in US$ I advise you to select that currency, otherwise select Euro. My PayPal-US$ prices reflect the non-optimal exchange rate PayPal gives me when I transfer US$ to my Euro-based bank account.

If you don't have a PayPal account the order process will guide you through the steps of making one. You can click the logo below to get more information about PayPal, or to create an account before placing an order.
Pay me securely with your Visa, MasterCard, Discover, or American Express card through PayPal! Visa ,MasterCard, Discover, and American Express

I am bound by the following PayPal restrictions:
  I can only accept orders below €250 / $250
  From an unverified PayPal account I can only accept orders below €100 / $100. For larger orders I might delay shipping your order untill your account is verified.
  PayPal restricts its services to the PayPal approved countries list
  I can only ship to the address registered with the account.

bank transfer

For EC-resident customers a bank transfer is the preferred payment method. EC rules oblige your bank to provide a way to transfer money within the EC for the same fee as charged for a national transfer. Use this method. You will need my bank information, which can be found here. Non-EC customers must instruct their bank to charge all fees to the customer.

sending cash

When the other payment methods are not accessible to you this is the last resort. Get Euro biljets to the amount of the order, rounded up to a multiple of Eur 5 or whatever biljet you can get. Just send the money to me by regular mail. Take care to conceal it, for instance between two old picture cards. The risk of the money not reaching me is entirely on you, but so far I have not seen this happening. You could use insured mail (at some extra cost), but this might draw more attention from potential thieves.

how fast can I have my order?

I will send your order when I have received the payment, in some cases the same day, but at least within five working days (one week). When you pay by PayPal I receive the payment the same day you pay it, except for e-cheques, which take some days to clear. When you pay by bank transfer it will take your money some days to get into my account. How long can depend on your country, bank, etc.

I send smaller packages by priority mail, larger packages in most cases by normal mail. This is cheap and reliable, but provides no tracking information. The estimated shipping time for some destinations, as provided by the post office, can be found below. I have found their estimates for average shipping tinme on the optimistic side, and occasionally a shipping can take several weeks to reach its destination.

   destinationestimated shipping time (working days)
(Europe)Belgium, Germany, France, Austria, UK, Sweden, Swiss2 - 3
Italy, Spain3 - 4
Poland, Tsjechy4 - 5
(World)USA, Israel, Japan4 - 6
Canada, Hongkong5 - 7
Australia, Brazil6 - 9
South Afrika8 - 10

Whenever possible I will package your order in a small box that fits in a standard Dutch mailbox. This both reduces the postage fee, and (assuming the package fits in your mailbox too) it enables delivery without you being at home. Large orders (physically speaking) can not be packaged this way and will likely require your presence when delivered. In some cases I will ship with confirmation - this will also require your presence when the package is delivered.

invoice

An invoice is included with the order. When applicable the invoice will specify the VAT.

credit orders

For educational institutions in the Netherlands only I accept credit orders. Use the 'pay by bank or giro transfer' option, and state in the comment field that you want to order on credit. Send me a signed order form as used by your institution. You need not specify all items you ordered, but do state the total order amount. You can send it by mail or (scanned) by email. I will ship upon receiving the order form.

surplus

I sell two types of goods: new and surplus. Surplus goods are always marked by the word 'surplus' in the description. It is important that you understand the difference.

New goods are bought directly from the manufacturer or a reseller. You can expect such goods to be brand new, unused, and in the condition in which they left the factory. You can also expect that such goods will be available in the future, from me, and from other shops.

Surplus goods are bought from a surplus store, from an inventory or from any other source. You can expect such goods to be in good working condition, but they can show signs of being handled, shipped, repackaged etc. Details are mentioned in the discription. The supply of a surplus aticle can suddenly run out, or the price can change. Get it while it is available.

In short: select only new goods for a serious design that you might want to produce in numbers, consider surplus goods if you are in for a bargain.